Privacy

This website belongs to Launch Point. Launch Point is responsible for the information you give it here. SmartLinks builds and runs the website and booking system for Launch Point, and handles your information only to provide that service. SmartLinks never sells it.

What this website collects

• Bookings: your name, phone, email, group size, notes, and whether and how you paid.
• A code we text or email you, to confirm the phone or email is yours.
• Store orders: what you bought, your email, and a shipping address if you gave one.
• Signed waivers: name, email, phone, birthday, your typed signature, any minors you sign for, and your IP address.
• Messages you send through a form, such as an outing or event request.
• Notes staff keep, such as a no-show, and whether online booking is blocked for a phone number.
• How you found this site and which pages you viewed, with a random visitor ID in a cookie. We do not store your full IP address.

Why

• To take, confirm and manage your booking or order, and to tell you about changes. Basis: the booking or purchase you asked for.
• To answer your messages. Basis: your request.
• To keep play fair and safe, such as noting no-shows. Basis: the course's legitimate interest.
• To keep a record of the waiver you signed. Basis: the course's legal interests.
• To see how the site is used and which ads work. Basis: legitimate interest for the course's own counts, and your consent for any analytics or ad cookies.

Texts and emails

Launch Point sends texts and emails about your own booking or order: confirmations, changes, cancellations and codes. These are not marketing. Message and data rates may apply. Reply STOP to stop texts.

Payments

Online payments go through Stripe's hosted checkout. Your card number goes to Stripe, never to Launch Point or SmartLinks. The site keeps the amount, the date, the status and Stripe's reference number.

Who else sees it

Launch Point's staff, and SmartLinks and the companies it uses to run the site, such as hosting, the database, texts, email and payments. Each may use it only to provide its service. See the list of those companies. Information may also be disclosed when the law requires it.

How long it is kept

• Codes expire in 10 minutes and are deleted within a day.
• Bookings and orders that were started but never paid lose your name, phone and email after 30 days.
• What you type into an inquiry form and never send is deleted after 30 days.
• Payment and booking records: at least 7 years, for tax and accounting.
• Everything else: until you or Launch Point ask for it to be deleted.

Children

This website is not directed at children under 13, and does not knowingly collect their information. A parent or guardian may name a minor on a waiver.

Your choices

• Ask Launch Point to delete your information with Delete my data. We send a code to your email or phone first, so only you can ask. Signed waivers are kept.
• To see, correct or get a copy of your information, contact Launch Point below. You will not be treated differently for asking.
• For data SmartLinks holds for itself, see the SmartLinks privacy page.

Contact

Launch Point, 209 N Rum River Dr. Email josh@launchpointsim.com. Call 763-447-7617.